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In other words, software projects need to use state-of-the-art measurements as well as state-of-the-art development methods. Without good measurements, the results of good development methods will be invisible or unconvincing. Without good development methods, even good measurements will only show schedule delays and cost overruns. Both measures and methods should be deliberately selected and applied to optimize the economic value of software projects and to minimize the risks of unsuccessful development.

Additional details will be provided in Chapter 3. But the increase is deceptive. Traditional systems and information systems applications have not improved by very much. But a host of new Web applications have been under development that demonstrate rather high productivity rates. Also, the increased usage of outsource vendors have helped to improve productivity. Agile methods and Watts Humphrey’s team software process (TSP) and personal software process (PSP) have also benefited productivity, although as this book is written less than 15 percent of projects use them.

Other personnel measures include demographic measures of the number and kinds of personnel employed, skills inventories, and training curricula. Human Resource Measures Some companies have substantial investments in research facilities and employ scientists and researchers as well as white- and blue-collar workers. The IBM Research Division and Bell Labs are prominent examples of major corporate research facilities. Because research and development projects are not always successful, simple measurements are not sufficient.

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