Download Delivering Business Value From It Projects (Financial Times by Colin Ashurst PDF

By Colin Ashurst

There's a large strength for IT to rework companies via developing possibilities to do new issues, to enhance current methods of operating and to minimize expenses. in spite of the fact that, there's a large hole to go among the chance to carry enterprise price from IT and the truth of the advantages truly accomplished. so much IT tasks fail to bring the advantages anticipated of them and in 60-80% of circumstances the venture supplies no profit in any respect. For senior company and IT managers chargeable for the supply of IT-based tasks, this briefing presents the suggestions, insights and sensible information you must determine they carry company worth.

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There are a few problems here. A basic one is that you work out your list of critical features in order to come up with the shortlist first, not afterwards. It is one of the first things to do, not one of the last. A second is that when you are aiming to deliver solutions in three to four months taking six months to select a tool is a little bit too long, about four to five months too long. The more fundamental problem is that knowing what is ‘best’ is a bit of a challenge. Given that there was no existing content management system in the business there just was not the practical experience of what was required to come up with what would be a ‘best of breed’ solution for that organization in the longer term.

There will be precise instructions for ingredients, mixing and baking times. The changes required to get a different outcome will be well documented. Also many of the staff will have had a different sort of training; typically it will have been more about how to follow the agreed process, operating the machinery as required. They will have less discretion about how they go about their tasks. Note that the level of knowledge does not refer to the quality of the outcome. In a business the concept of levels of knowledge can be applied to processes where the outcome is either a product or a service.

MISP provides a new approach that is particularly valuable for strategic situations where there are substantial business changes. MISP identifies a number of assumptions that are implicit in most approaches to projects and are major contributors to failure: ■ A complete, comprehensive and stable set of requirements for the ‘IT solution’ can be gathered prior to its design. ■ Design of business activity is an incremental enhancement of the status quo. ■ The organizational context of the project is static so that: – completion of the project plan will satisfy the project intent; – once requirements have been specified the business can withdraw until implementation; – project management can be directive/hands-off.

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